عنوان مقاله [English]
Compatibility and conformity of verbal and customary concepts of contract law rule with technical concepts of the electronic environment are one reason that has made it possible to conclude an electronic contract and consequently the spread of business in this field. With the enactment of the Electronic Commerce Law, electronic contracts, both in terms of the formation process and nature, such as non-electronic commerce, have the necessary legal support and are valid within the country's framework's legal system. In other words, the digital or virtual nature of the agreement between the parties is correct in terms of legal analysis and is not prohibited by law. With the expansion of cyberspace and the need for the rules governing trade in cyberspace and as a result of disputes arising from these interactions and transactions, finding a solution to resolve these disputes is inevitable and necessary. By inferring the rules for resolving disputes in non-electronic space, solutions can be found for resolving disputes in cyberspace. These solutions can resolve existing ambiguities and gaps in non-judicial methods in resolving disputes by complying with commercial and civil law and domestic and international arbitration laws. In this article, while introducing the concept and nature of the symbol of electronic trust as a researcher and strengthener of Internet business, an attempt has been made to talk about potential and actual ways of resolving disputes arising from its use in national law.